Terms & Conditions

Payment Terms
Sales Tax(es)
Delivery/Shipping
Cancellations
Guarantee
Errors & Omissions

Payment Terms:
Pre-payment is required on all orders. We will send you a PayPal Request for Payment upon receipt of your order. (You do NOT need a PayPal account). Please note that charges to your credit card will be under the name PRINTNATION.

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Sales Tax(es):
All Canadian orders are subject to applicable sales tax(es).

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Delivery & Shipping:
I understand that free delivery is available ONLY within ZONE 1. If I am located outside of Zone 1, I understand my order will be shipped to me at additional charge or I can arrange to pick it up. I understand that all delivery times are approximate and Virtual Press will not be liable for any issues arising from deliveries made later than expected. I understand that shipping may delay the turnaround time for my print order and that Virtual Press is not responsible for lost, stolen or damaged orders once in the hands of the shipping company. Please see our shipping page for more information.

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Cancellations:
Orders cancelled after print production has begun will be billed and payable in full and are non-refundable. (please note that we will not begin work until payment has been received)

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Guarantee:
If you're not happy, just let us know.

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Errors and Omissions:
Errors and omissions approved by the Customer are the responsibility of the Customer. Extra charges may apply to changes in original Customer specifications or changes made after Customer approval.

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